To disable the ‘Other’ folder in the Outlook web app (Office 365): Open the mailbox in the Outlook web app; Click on the cog icon at the top right of the page; Toggle ‘Focused Inbox’ to the off position. Outlook 2016 for Mac. Turn Focused Inbox on. Open Outlook 2016 for Mac. On the Organize tab, select Focused inbox. The Focused and Other tabs will appear at the top of your inbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look. As you use the latest Outlook 2016 for Mac version, we suggest you try to re-create the profile by referring to this article and to see if the issue persists. Besides, I find a similarly case about the Focused Inbox in Outlook 2016 for Mac, you can try to follow the suggestion of Robert (For reference: Focused Inbox disappeared in Outlook 2016. Focused Inbox for OutlookOutlook for Office 365 Outlook for Office 365 for Mac Outlook 2019 Outlook 2016 Outlook 2016 for Mac Outlook on the web for Office 3. IF you have more than 1 mailbox (Subscription) the focus and other option does not work when you are looking at the combined inbox. Office Apps: Office for Mac: Focused Inbox for Outlook Mac issues; Focused Inbox for Outlook Mac issues. Focused Inbox for Outlook Mac issues IF you have more than 1 mailbox.
Summary :
With Focused Inbox feature, users can control the overflow of the email messages in Outlook. To be specific, by using Focused Inbox in Outlook, users can reduce the noise and only pay special attention to the important messages. Now, users can read this post to learn how to use it on Windows 10.
Focused Inbox in Outlook
In Outlook, the feature Focused Inbox can be used to control the emails overflow by analyzing the incoming messages and placing the most important emails messages into the Focused tab, while the rest ones go to the Other tab.
This feature can be used for all Outlook.com, Live.com, Hotmail.com, and Exchange users through the web portal, by using the desktop version of Outlook included in Office, or through the default Mail app in Windows 10.
However, how to use it to manage the emails in Outlook? Now, users can read the following guides to learn it.
Here, if you lost or delete Outlook files by mistake, you can use the free data recovery software – MiniTool Power Data Recovery to get them back.
There’s a helpful tool to assist you to recover deleted Outlook files after you realized your mistake – deleting OST file.
How to Enable or Disable Focused Inbox in Outlook
In the following content, we will show how to enable and disable the Focused Inbox feature in Outlook desktop app, Mail app, and Outlook web respectively.

How to Enable or Disable Focused Inbox in Outlook Desktop App
For Outlook 2019, Outlook 2016, or Outlook from Office 365 users, they can do the job like this:
To enable email messages automatic sorting:
Open Outlook. Then, click on the View tab. After that, press the Show Focused Inbox button.
Then, the Focused and Other tabs will be shown in the Inbox column.
To disable Focused Inbox:
Open Outlook. Then, click on the View tab. Next, press the Show Focused Inbox button.
After that, users will be back to the original settings and they can switch between All and Unread in the Inbox section.
How to Enable or Disable Focused Inbox in Mail App
For users who don’t use an Office 365 subscription and use the default Mail app in Windows 10, they can do the job like this:
To enable Focused Inbox:
Step 1: Open Mail and press the Settings button in the bottom-right corner. Then, choose Focused inbox.
Step 2: Then, choose the target account and switch the button to ON under Sort messages into Focused and Other option.

To disable Focused Inbox:
If users think Focused Inbox is not useful, they can just follow the above mentioned steps and the turn off the Sort messages into Focused and Other option.
How to Enable or Disable Focused Inbox in Outlook Web
To enable Focused Inbox:

Open Outlook web, and then sign in the Microsoft account. After that, click on the Settings button on the top right side of the window. Next, switch the Focused Inbox to ON.
To Disable Focused Inbox:
If users think this feature is not so useful, they can just follow the above steps until entering the Quick Settings window. Then, they can turn off the Focused Inbox option.

How to Use Focused Inbox in Outlook
When the Focused Inbox in Outlook is enables, users can see that two new tabs Focused and Other appear
The Focused tab contains the emails which are treated as the important ones by Outlook. These emails are always from work, contacts, and people users interact frequently.
While, Other tab includes the less important emails, like newsletters, advertisements, automatically generated messages, as well as bulk emails.
This feature is convenient, but it is not so perfect. Users need to train it to be more accuracy.
For instance, when a new email arrives, it may be sorted incorrectly. In this situation, users can right-click on the email in the Focused tab and choose one from these two options:
- Move to Other - this option can move the email to the Other. But, the future emails from the same sender may continue to be moved to the Focused tab.
- Always Move to Other – this option can transfer the target email to the Other tab, and the future messages from the same send will be also save to that tab.
On the contrary, when the email is on the Other tab, users can also make such a kind of switch to move it the Focused tab.
When using the Outlook web version, users need to right-click on the email and choose the submenu of Move to find these options.
How To Remove Focused Inbox In Office For Mac 2016 Price
This guide is also available for Outlook mobile version for Android and iOS. Besides, it is available for the Outlook Mac version.